How tracking works
- After your order ships, we will email the carrier name and tracking number to the address used at checkout.
- Tracking can take up to 48 hours to show its first scan after the shipping email is sent.
- Use the tracking link in your shipping email for the latest carrier updates.
Need help finding an order?
Email support@auxu.com with your order number and the email address used at checkout. For privacy, please do not send card or bank details.
We typically reply within one business day.
Still need help?
Email support@auxu.comTell us what happened and include your order number when applicable.