Information we collect
When you browse, contact us or place an order, we may collect contact, order, delivery, personalization and device information needed to operate our store. Payment card details are processed by our payment provider and are not stored by AUXU.
How we use information
- Process and fulfill orders, personalization requests, payments, returns and customer support.
- Maintain site security, prevent fraud and improve store performance.
- Send service messages about an order. Marketing messages are sent only where permitted, and you may unsubscribe.
- Meet legal, tax and recordkeeping obligations.
Sharing, retention and choices
We share information only with service providers needed to run the store, such as payment, hosting, analytics, production and delivery partners, or when required by law. We retain information only as long as reasonably necessary for these purposes.
- You may ask to access, correct or delete eligible personal information.
- Browser settings can control certain cookies; disabling them may affect store functions.
- To make a privacy request, email support@auxu.com. We may need to verify your identity.
Still need help?
Email support@auxu.comTell us what happened and include your order number when applicable.